You've got questions. We've got answers!
Q: How does the process work?
A: Click here! We will walk you through the entire process.
Q: It's time for family pictures. What if my kids are acting like total loons?
A: Hey, no worries! My kids act like total loons a lot. Seriously, they do. We pride ourselves on being able to make your family session fun. No matter how crazy your kids are acting, we've seen worse. And, every single one of those families has walked away with awesome pictures they love. In fact, sometimes moms can't believe their eyes at the reveal session. They are so surprised with how good their images look despite any crazy behaviors.
Q: What if it's my husband that's acting like a loon instead of my kids?
A: OK. That's a tougher one, but we have a way of getting the men to relax and enjoy the process, too. Sometimes that includes bribery and/ or fruit snacks. Other times we just explain that we will make the photo session as quick and painless for him as we can. In the end, he wants great pictures of his awesome family, too. He just doesn't want to miss the game.
Q: Darn. I'm feeling fat. Can you make me skinnier?
A: First off, stop that negative talk. Happy girls are pretty girls. Our job is to photograph the love in your family, the joy or your senior year, or the excitement of your wedding. We can't be having any of those negative vibes hanging around our session. But here's the thing...we all have stuff we love about ourselves and stuff we would rather hide. Be open and honest with us and we can make sure to pose you in ways that accentuate your positive traits and eliminate those that you would rather forget. For example, want to get rid of a double chin? Simply lean forward a little bit and push out your chin. It's as easy as that. You just got rid of that double chin and you didn't have to do a single burpee. (Thank goodness because those things are awful!)
Q: Well, I've got acne and you can't fix that with your camera voodoo magic, can you Laura?
A: OK. You've got us there...but only kind of. I do have a little camera magic up my sleeve for those with less than perfect skin. Without getting too technical, I love shooting with wide open apertures. It makes the subject pop and makes the background look soft and defocused. AND it has the added bonus of softening skin without any additional retouching. That being said, we will give your images additional love by making sure your skin looks realistic and great. You don't look like a plastic Barbie doll, so we don't make you look like one, but we do want your skin to look fresh and bright. We also love using a variety of lighting situations that help bring out the best in your eyes and skin so only a little retouching is ever needed. How's that for some camera magic?
Q: Are you all pushy salespeople? I don't want to feel pressured into buying more than I want to spend.
A: I totally agree with you. Pushy salespeople are a massive turn-off for me too. Listen, we want to be your lifelong photographer. That means we want you to be happy with whatever you decide to purchase. Maybe this year is a large wall portrait to hang over your mantle, maybe next year it's senior pictures for your youngest daughter, and then two years later it's a wedding album for your oldest son. No matter what your needs are, we are here to guide you through it all. We want you to love all of your images, but we will never push you into making a decision that you don't want. Period.
Q: What if I don't like my pictures?
A: Well, let's hope that NEVER happens. But if for some reason it does, we really want you to have an open conversation with us. We will be happy to reshoot your session. Our business is built on your happiness. If you aren't thrilled with your images we will take a good, hard look at why you aren't happy then we will do everything in our power to make sure to fix that. We want our clients to be with us for a lifetime of memories.
Do you have other questions? Feel free to give us a call or shoot us an email. We would love to hear from you!